JiXin Life Privacy Policy
At JiXin Life, we care about our users' wellness journey. We appreciate that you are trusting us with information that is important to you, and we want to make it clear about how we use it.
Here we describe the privacy practices for our devices, applications, software, websites, products, and services (the “Services”). You will learn about the data we collect, how we use it, the controls we give you over your information, and the measures we take to keep it safe.
Specifically, we’ll cover:
· JiXin Life Privacy Policy
· INFORMATION WE COLLECT
· HOW WE USE INFORMATION
· COOKIES USE
· HOW INFORMATION IS SHARED
· YOUR RIGHTS TO ACCESS AND CONTROL YOUR PERSONAL DATA
· DATA RETENTION
· ANALYTICS AND ADVERTISING SERVICES PROVIDED BY OTHERS
· OUR POLICIES FOR CHILDREN
· INFORMATION SECURITY
· OUR INTERNATIONAL OPERATIONS AND DATA TRANSFERS
· ACCOUNT AND SECURITY
· CHANGES TO THIS POLICY
· WHO WE ARE AND HOW TO CONTACT US
INFORMATION WE COLLECT
When you use our Services, we collect the following types of information.
INFORMATION YOU PROVIDE US
ACCOUNT INFORMATION
Some information is required to create an account on our Services,such as your name, email address, password, date of birth, gender, height, weight, and in some cases your mobile telephone number. This is the only information you have to provide to create an account with us. You may also choose to provide other types of information, such as a profile photo, biography, country information, and community username.
ADDITIONAL INFORMATION
To help improve your experience or enable certain features of the Services,you may choose to provide us with additional information. You may also connect with friends on the Services or invite friends who have not yet joined by providing their email addresses, accessing social networking accounts, or using the contact list on your mobile device. We do not store your contact list and delete it after it is used for adding contacts as friends.
If you contact us or participate in a survey, contest, or promotion, we collect the information you submit such as your name, contact information, and message.
PAYMENT AND CARD INFORMATION
Some JiXin Life devices support payments and transactions with third parties.If you activate this feature, you must provide certain information for identification and verification, such as your name, credit, debit or other card number, card expiration date, and CVV code. For your convenience, we may store limited details related to your payment method. You can remove payment tokens from your account using your account settings. We do not store your full payment information or transaction history.
If you purchase JiXin Life merchandise on our website, you provide your payment information. We do not store this full payment information. We may store your shipping address to fulfill your order. Note that third-party payment processors may retain this information in accordance with their own privacy policies and terms.
INFORMATION WE RECEIVE FROM YOUR USE OF OUR SERVICES
DEVICE INFORMATION
Your device collects data to estimate a variety of metrics.The data collected varies depending on which device you use. When your device syncs with our applications or software, data recorded on your device is transferred from your device to our servers.
GEOLOCATION INFORMATION
The Services include features that use precise geolocation data.We collect this type of data if you grant us access to your location. You can always remove our access using your JiXin Life device or mobile device settings. We may also derive your approximate location from your IP address.
USAGE INFORMATION
When you access or use our Services,we receive certain usage or network activity information. This includes information about your interaction with the Services.
We also collect data about the devices and computers you use to access the Services, including IP addresses, browser type, language, operating system, mobile device information (including device and application identifiers), the referring web page, pages visited, location (depending on the permissions you have granted us), and cookie information.
INFORMATION WE RECEIVE FROM THIRD PARTIES
If you choose to connect your account on our Services to your account on another service, we may receive information from the other service. For example, if you connect to social media platforms, we may receive information like your name, profile picture, and email address. You can stop sharing the information from the other service with us by removing our access to that other service.
We may partner with third parties, in such cases, those companies may provide us with your information so that we can invite you to participate or determine your eligibility for particular benefits, such as discounts or free services.
HOW WE USE INFORMATION
We use the information we collect for the following purposes.
PROVIDE AND MAINTAIN THE SERVICES
Using the information we collect,we are able to deliver the Services to you and honor our Terms of Service contract with you. For example, we need to use your information to provide you with your JiXin Life dashboard tracking your activity and other trends; to enable the community features of the Services; and to give you customer support.
For the Services’ community features, we may use your information to help you find and connect with other users and to allow other users to find and connect with you.
IMPROVE, PERSONALIZE, AND DEVELOP THE SERVICES
We use the information we collect to improve and personalize the Services and to develop new ones.For example, we use the information to troubleshoot and protect against errors; perform data analysis and testing; conduct research and surveys; and develop new features and Services.
We also use your information to make inferences and show you more relevant content.
COMMUNICATE WITH YOU
We use your information when needed to send you Service notifications and respond to you when you contact us.We also use your information to promote new features or products that we think you would be interested in. You can control marketing communications and most Service notifications by using your notification preferences in account settings or via the “Unsubscribe” link in an email.
PROMOTE SAFETY AND SECURITY
We use the information we collect to promote the safety and security of the Services,our users, and other parties. For example, we may use the information to authenticate users, facilitate secure payments, protect against fraud and abuse, respond to a legal request or claim, conduct audits, and enforce our terms and policies.
We use cookies and similar technologies for the purposes described above.
COOKIES USE
JiXin Life uses cookies to store website visitors’ preferences and to record session information for various purposes such as ensuring that visitors are not repeatedly offered the same advertisements, to tailor website content and communications according to visitor preferences, and to inform and optimize website performance.
We do not link the information we store in cookies to any Personally Identifiable Information you submit while on our site.
You may be able to configure your browser to accept or reject all or some cookies, or notify you when a cookie is set. You must, however, enable cookies from JiXin Life in order to use most functions on the website.
JiXin Life allows third parties to collect non-Personally Identifiable Information by way of cookies from the JiXin Life website. JiXin Life does not enable third parties to collect any Personally Identifiable Information directly from the JiXin Life website, mobile application, products or services for their own promotional purposes. This Privacy Policy covers the use of cookies by JiXin Life and relevant partners, and does not cover the use of cookies by third party advertisers.
HOW INFORMATION IS SHARED
We never sell the personal information of our users. We do not share your personal information except in the limited circumstances described below.
WHEN YOU AGREE OR DIRECT US TO SHARE
You may direct us to disclose your information to others,such as when you use our community features. For certain information, we provide you with privacy preferences in account settings and other tools to control how your information is visible to other users of the Services.
You may also direct us to share your information in other ways, for example, when you give a third-party application access to your account. Remember that their use of your information will be governed by their privacy policies and terms. You can revoke your consent to share with third-party applications using your account settings.
FOR EXTERNAL PROCESSING
We transfer information to our corporate affiliates,service providers, and other partners who process it for us, based on our instructions, and in compliance with this policy and any other appropriate confidentiality and security measures. These partners provide us with services globally.
FOR LEGAL REASONS OR TO PREVENT HARM
We may preserve or disclose information about you to comply with a law,regulation, legal process, or governmental request; to assert legal rights or defend against legal claims; or to prevent, detect, or investigate illegal activity, fraud, abuse, violations of our terms, or threats to the security of the Services or the physical safety of any person.
Please note: Our policy is to notify you of legal process seeking access to your information, such as search warrants, court orders, or subpoenas, unless we are prohibited by law from doing so.
We may share non-personal information that is aggregated or de-identified so that it cannot reasonably be used to identify an individual.
If we are involved in a merger, acquisition, or sale of assets, we will continue to take measures to protect the confidentiality of personal information and give affected users notice before transferring any personal information to a new entity.
YOUR RIGHTS TO ACCESS AND CONTROL YOUR PERSONAL DATA
We give you account settings and tools to access and control your personal data, as described below.
Accessing and Exporting Data. By logging into your account, you can access much of your personal information. Using your account settings, you can also download information in a commonly used file format.
Editing and Deleting Data. By logging into your account and using your account settings, you can change and delete your personal information. For instance, you can edit or delete the profile data you provide and delete your account if you wish.
If you choose to delete your account, please note that while most of your information will be deleted within 30 days, it may take up to 90 days to delete all of your information. We may also preserve data for legal reasons or to prevent harm.
Objecting to Data Use. We give you account settings and tools to control our data use. For example, through your privacy settings, you can limit how your information is visible to other users of the Services; using your notification settings, you can limit the notifications you receive from us; and under your application settings, you can revoke the access of third-party applications that you previously connected to your JiXin Life account.
DATA RETENTION
We keep your account information for as long as your account is in existence because we need it to operate your account. In some cases, when you give us information for a feature of the Services, we delete the data after it is no longer needed for the feature. We keep other information, like your activity data, until you use your account settings or tools to delete the data or your account. We also keep information about you and your use of the Services for as long as necessary for our legitimate business interests, for legal reasons, and to prevent harm.
ANALYTICS AND ADVERTISING SERVICES PROVIDED BY OTHERS
We work with partners who provide us with analytics and advertising services. This includes helping us understand how users interact with the Services, serving advertisements on our behalf across the internet, and measuring the performance of those advertisements. These companies may use cookies and similar technologies to collect information about your interactions with the Services and other websites and applications.
OUR POLICIES FOR CHILDREN
We appreciate the importance of taking additional measures to protect children’s privacy.
JiXin Life allows parents to set up accounts for their children to use with select JiXin Life devices. Children’s Accounts are subject to a separate Privacy Policy for Children’s Accounts. Parents or guardians must consent to the use of their child’s data in accordance with that policy to create such an account.
Persons under the age of 13, or any higher minimum age in the jurisdiction where that person resides, are not permitted to create accounts unless their parent has consented in accordance with applicable law. If we learn that we have collected the personal information of a child under the relevant minimum age without parental consent, we will take steps to delete the information as soon as possible. Parents who believe that their child has submitted personal information to us and would like to have it deleted may contact us at XXXXX.
INFORMATION SECURITY
We work hard to keep your data safe. We use a combination of technical, administrative, and physical controls to maintain the security of your data. This includes using Transport Layer Security (“TLS”) to encrypt many of our Services. No method of transmitting or storing data is completely secure, however. If you have a security-related concern, please contact Customer Support.
OUR INTERNATIONAL OPERATIONS AND DATA TRANSFERS
We operate internationally and transfer information to various countries for the purposes described in this policy.
We rely on multiple legal bases to lawfully transfer personal data around the world. These include your consent and approved model contractual clauses.
Please note that the countries where we operate may have privacy and data protection laws that differ from, and are potentially less protective than, the laws of your country. You agree to this risk when you create a JiXin Life account. If you later wish to withdraw your consent, you can delete your JiXin Life account.
ACCOUNT AND SECURITY
Cancel account
Cancel APP account
1. After entering the APP, Tap on "User Avatar";
2. Tap on "Account and Security";
3. Tap on "Cancel Account";
4. Tap on "Confirm Logout";
CHANGES TO THIS POLICY
We will notify you before we make material changes to this policy and give you an opportunity to review the revised policy before deciding if you would like to continue to use the Services.
WHO WE ARE AND HOW TO CONTACT US
If you have questions about this policy, or need help exercising your privacy rights, please contact our Data Protection Officer at JiXin Life LLC.
You may also contact us at:
JiXin Life LLC
Dora 18750029333